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Myriad Pro crashes Firefox.

So I’m working on a new site (http://northphoto2.smugmug.com/) fat, dumb, and happy and all the sudden I refresh to get a new look at the page and BAM! Firefox crashes on me, hard. So I spend the next 2 hours using Safari to remove pieces of code until I narrow down the culprit. It was this (in the body tag):

font-family:”myriad pro”, myriad, verdana;

Honestly, wtf? So I logged into a Mozilla IRC channel and asked if anyone had heard of such a thing. It turns out that Firefox (not sure if it’s limited to Mac or not) has some problems with its font handling from time to time. Unfortunately, the bug is erratic. One person who looked at the page saw it just fine. Another two had it crash on them. I created a test page at http://www.mikelanestudios.com/firefoxTest.html and it locked up my browser but one of the people that had a problem earlier didn’t have a problem with that page. So of course, this bug went off to Mozilla’s never never land of could not duplicate bugs.

But in testing with my machine I was able get it to stop crashing on me. All I did was open LinoType Font Explorer and deactivate the Myraid fonts and then reactivate them. Now I don’t get crashes on that page or the other two pages (my test page and a theme in SmugMug called Carbonite) whenever I go to them. So if your Firefox is crashing hard core on you, it may be because of its font handling.

I guess no product is perfect.

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Callwave sucks

A while back I found this neat little widget by some company called Callwave. It is pretty simple, install the widget, put in the number and type out a text to someone. The international texts were limited to 5 free ones per day. Five free is a little on the low side, but hey, it was free and it was nice to be able to type out a text to someone instead of using the crap fest that is windows mobile.

Recently there was an update and I went to their blogs to read a bit more about it. Here’s what their blog had to say:

Text Messaging Widget Upgrade
Published July 3rd, 2007 CallWave , Text Messages , SMS Messages , Text Messaging , Widgets

We’d heard from many of you that you’d like to be able to send more international SMS messages each day with our Text Messaging widgets and gadgets. So, we’ve upgraded our service. Now you can send up to 10 international text messages for free. These can be sent all in one day or whenever you want. After that, you can buy additional international SMS credits at a low rate (and send as many as you want) by simply clicking here.

And, it’s always free to send unlimited text messages to your friends in the U.S. and Canada.

As you can see, we take customer feedback seriously so if you have any questions or comments, please let us know!

Read that as if you are someone who has been happily using their service, though who is hoping for an easing of the 5 per day restriction (and who is completely unaware of any plans by Callwave in the future to make international texts for-pay only). Do you see how you could confuse it to mean you can now send 10 messages per day? Even if you can’t that’s exactly how I and plenty of other people did read it. Then, as we realized that it had been several days since we sent our last free text, we began slowly trickling our way back to the Callwave blog post to see what the problem was.

It turns out, they decided to do just what their post says, allow you to have 10 free messages and then you can pay for the rest. The clever word-smithing was to disguise the fact that they were really changing their service to something much worse than what it used to be. Check out their response to our response:

In response to Confused:
Our free International text messaging was only available during beta testing and was limited to 5 per day. Our new premium service offers you unlimited international text messaging to over 800 carriers in more than 50 countries world wide. There are many benefits to sending SMS messages with CallWave including:

* it’s much easier than sending messages on your mobile phone
* our international SMS rates are competitive
* it’s always free to send unlimited messages to your friends in the USA and Canada
*CallWave protects your privacy

We hope you’ll give our premium service a try!

So two things irk me about that response. First, it’s canned and it’s something they should have stated clearly in the original post. Second, check out their prices for texts: $5 for 50 messages, $10 for 110 messages and $20 for 230 messages. That means that text messages start at 10 cents per message (!) and go all the way down to 8.7 cents per message. WTF! You expect us to pay $20 for 230 messages and then you have the audacity to claim this is something you’re doing as a response to customer requests? LOL. Oh and by the way, here’s a nice little screenshot of the Callwave widget, notice that it still says SMS BETA on the top right? Looks like they’re still in beta so their 5 free per day should still apply.

Call Wave Widget

So here was my response to them, posted in here because I doubt highly that it’ll get past moderation on the Callwave blog.

Mike Lane Jul 30th, 2007 at 1:45 am

Wait so let me get this straight. You said:

“We’d heard from many of you that you’d like to be able to send more international SMS messages each day with our Text Messaging widgets and gadgets.”

So your implication was that you heard our pleas to increase the number of free text messages that we can send per day. And then you make it sound as if you could now send 10 messages per day by saying:

“Now you can send up to 10 international text messages for free.”

But you pulled the old switcheroo on your unsuspecting users by careful word-smithing after that to really mean that you can send a total of 10 free messages and after that you’ve got to pay. PFFFFT!

Here’s what your blog post should have said:

“We’d like to apologize in advance to our users. You are now no longer able to send 5 free messages per day. However, we will allow you a total of 10 more free messages (note: total *NOT* per day) after which you will have to pay us a ridiculously high price of $0.09 per message. We can understand why nobody would want to do this but if you can just ignore all your common sense and sign up with us that’d be great.”

You really want us to pay $0.09 (at LEAST!) per message *on top* of the plans that we already most likely have with our cell phone companies just for the luxury of being able to type it in from our computers???

You. Are. Crazy. lol. At least you could be legit and give straight information instead of clever word-smithing. Call Wave, you are deleted, blogged, and dugg.

So, just in case you were thinking that callwave would be a good widget to use or would be an upstanding company worthy of you spending your money on, now you know better.

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Check out the cool shot of the eclipse I got!

The weather was perfect for Eclipse viewing last Saturday. Here’s a pic that I was able to get. I shot it with a Sigma 50-500 “Bigma” and a Canon 20D. I made the image “pop” in Photoshop, but I didn’t go to any extremes. The colors in the shot are the colors that were in the moon that night. I hope you like it!

read more | digg story

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Dgrin busts out with $25,000 Photo Contest!

This is the real deal for photographers out there! Digital Grin is redefining the meaning of an online photo contest by offering, get this, actual prizes. But more than that, this contest isn’t some scam to get photographer’s to give up the rights to their photographs. The only requirement is that the photographer submit their photographs on the free Digital Grin forums. A total of $25,000 is up for grabs with the grand prize being $7,500 in real cash money! It’s a photography contest by and for photographers. A photographer’s dream come true.

read more | digg story

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Photoshop Glassy Logo Tutorial

Someone on the NAPP member’s forum asked for a tutorial on how to create a glassy looking button or logo similar to the intel Core Duo logo you can find on this page. I was going to do a bit of a write up in the NAPP forum but then I got to looking around at it and realized just how little participation there is in the NAPP forums - which is a shame but that’s another story. Instead I decided to actually make some use of my Dreamhost account and do a blog post about it. So here goes.

The logo I’ll be imitating (sort of reasonably) is this one:

Super Cool Intel Logo

If Apple likes it, you know it’s cool. As soon as I saw this logo I know that Intel either payed out the wazoo for this little logo (or series of logos actually) or they have an intern that knows how to handle photoshop. Either it’s going to be a lot more difficult to imitate than it looks or it’s going to be a snap. The first thing that I like to do is to break down what I’m seeing. A square with rounded corners with two borders - one plain gray, and the other a thick border with a fairly straight forward gradient applied to it. Then there is the 5 rectangular marks on the edges of the inner border, the text, and the gloss highlight. I think this will be fairly simple.

To get started I simply create a new photoshop document that imitates the size of the image. The logo itself is about 150px by 150px and I’d like to have a bit of a buffer, say 10 px on each side so the total is 170px by 170px. Like so:

Photoshop New Image Dialog

Hit U and then select the rounded rectangle tool in the top bar and insert 10px as the corner radius and the color is set to black:

Rounded Rectangle Options Bar

Then click on the little blue down arrow (circled in red above) and get the following dialog:

Rounded Rectangle Options

Select fixed size and input 130 px and 130 px for the width and height. We are choosing 130px because we want a total of 150px by 150px and we know that there will be 10px wide border all the way around the black part of the image. So 130px plus 10px plus 10px is the 150px that we want.

Click anywhere inside the blank canvas to create your 130px x 130px rounded rectangle. In the layers palette name the layer with the rounded rectangle shape Black Box. You should have something like this:

Initial placement of rounded rectangle

Hit v on your keyboard to bring up the move tool then hit cmd/ctrl-a on your keyboard to select the entire canvas. Make sure the rounded rectangle layer is highlighted in the layers palette and then click on the align vertical centers button and the align horizontal centers button in the top bar (circled in red below) to center up the rounded rectangle on the canvas.

Move options bar

Hit cmd/ctrl-d to deselect and now your Black Box shape should be perfectly centered on the canvas. Now double click in a blank space next to the words Black Box in the layers palette or click on the add a layer style button Add layer style button and select stroke. Use the following options:

Stroke options for the wide metallic border

This is a closeup of the gradient that I created for this:

Gradient options for the stroke gradient
Then in the layers palette highlight the Black Box layer and hit cmd/ctrl-j to create a copy of that layer and then drag the copy below the Black Box layer and name it Outer Border. Bring up the layer styles for the Outer Border layer and set the following for the stroke:

Outer stroke border style
Highlight the 2 rounded rectangles in the layers palette and drag them down to the create group icon in at the bottom of the layers palette (circled in red below) to put those rectangles into their own group. Rename that group boxes. Your layers palette now looks like this:

Layers palette

We now have something like this hopefully:

Black box with double border

Time to add some text. Again pick a gray with a slight bluish tinge (I used hex ADB2B5), hit t on your keyboard to bring up the text tool, and pick a nice sans-serif font (I used ITC Avant Garde - which is a close but not exact match). Click anywhere in the image and type intel (or whatever) and click the checkmark in the text options bar at the top. Using the text tool again click in the black box to add more text and this time choose the same font but a bit lighter weight and type Core Duo (or whatever). Hit ctrl/cmd-t and shift-drag on a corner box to resize the text to your liking. Then center each of the text parts the same way as we did earlier (ctrl/cmd-a to select all, v to bring up the move tool, highlight both text layers in the layers palette, and click on align vertical centers). Now that your vertical centers are lined up use the up and down arrow keys to get your text aligned horizontally where you want it. Once your text is positioned where you think it should be highlight the text layers in the layers palette and drag them down to the folder icon in the layers palette to put the text layers in their own group. Rename that group Text. We should now have this:

Our logo thus far

Our layers palette after adding the text

Now it’s time to create the hash marks on the borders. Simply grab the rectangle tool (the regular one not the rounded one), make sure the color is set to black, and drag a rectangle that is around 1px wide by 2px or 3px tall. Zoom way in if you need to. It should look something like this:

A closeup of the first hashmark

Then hit cmd/ctrl-j 4 times to create 4 copies of the black hash mark. Then highlight the 4 copies in the layer palette and hit v on your keyboard. Now use your right arrow key to move 4 of the copies to the right a bit. Then highlight the top 3 copies and move them to the right the same amount. Then highlight the top 2 and move them, and finally the top one and move it. You should now have 5 hash marks on the top metallic border like so:

The top 5 hashmarks not yet centered

Highlight the 5 hash marks in the layers palette and drag them down to the folder icon to put them in their own group and rename that group Top Hash Marks. Then drag the group Top Hash Marks down to the new layer icon in the layers palette to duplicate that group. Do that until you have a total of 4 groups of hash marks. Rename the Top Hash Marks Copy to Right Hash Marks, rename Top Hash Marks Copy 2 to Bottom Hash Marks, and Top Hash Marks Copy 3 to left Hash Marks.

Layers palette with Hash Marks groups

Then make sure your move tool is selected and highlight the Right Hash Marks Group in your layers palette and hit cmd/ctrl-t to transform the layer. In the angle entry box put 90 and click the checkmark button to commit the change.

Layer transform options bar

Select and rotate the Bottom Hash Marks group 180 degrees, and then select and rotate the Left Hash Marks group -90 degrees. Once all the hash marks are rotated properly hit v to bring up the move tool, cmd/ctrl-a to select all, highlight the Right Hash Marks group, and hit the align horizontal centers button. Do the same thing for the Left Hash Marks group. Then highlight each of the groups individually in the layers palette and use your arrow keys to nudge them to the correct position on the border (Left and Right Hash Mark groups need to move only horizontally, the Bottom Hash Marks group needs to move only vertically). If you hold the shift key while you press the arrow keys, your layers will move 10px at a time. Once you have positioned the hash marks where you want them, highlight all the hash marks groups in the layers palette and drag them down to the folder icon to put them all in their own new group. Rename that group hash marks and make sure it is below the text group in the layers palette. Your icon and layers palette now look like this:

Layers palette Our logo thus far

Now it’s time to add the gloss highlight. We need to select the entire rounded rectangle. The easiest way I know how to do that is to open up the boxes group (if it isn’t already) by clicking the arrow next to it and then highlight the lower box. Then hit cmd-shift-alt-e (pc ctrl-alt-shift-e) to merge all the visible layers into one new layer (which keeps all the layers in tact). Now cmd/ctrl-click on the layer icon of that newly created layer to select it. Once you do that click the eyeball icon next to that merged layer to hide it (it may be useful later).

Our current layers palette

Now select the polygonal lasso tool, make sure that the intersect with selection button is checked:

Polygonal lasso tool options bar

and then click on the 3 corners of a triangle that you want to intersect with the current selection. Something like this:

Getting the gloss highlight selection

Now you have the top right portion of the boxes selected. Now create a new layer below the text and above the hash marks. Put the light blue/gray color in your foreground color box (I used hex C8CCCF) and the darker blue/gray color in your background color box (I used hex 979FA1). Select the gradient tool from the tools palette

Toolbar palette

In the gradient options bar make sure that foreground to background is selected. Make sure the new layer is highlighted in the layers palette then click and drag inside the selection like so:

Drag the gradient in the direction of the arrow

This will fill that selection with the gradient and will make it in the new layer that you just created. Rename that layer to Gloss Highlight. Now change the blend mode to hard light and change the opacity to 50%.

Layers palette highlighting the blend mode and opacity

The last thing I noticed is that in the original image, the text appears to have a 1px stroke around it. So go into the text layer and double click next to either of the text layers to bring up the layer styles dialog. Select stroke and change it to a 1px black stroke and click OK. Now right click on that layer and select “Copy Layer Style”. The right click on the other text layer and select “Paste Layer Style”. You are now done with the image creation so hit cmd/ctrl-s to save the psd and all the layers. Once you do that hit shift-option-cmd-s (pc: shift-alt-ctrl-s) to open the save for web dialog. Select png-24 from the dropdown menu and make sure transparency is enabled.

Save for web dialog box

Note: IE6 has troubles with transparent pngs. If you’re not planning on doing any hacks you may want to add a layer below everything to make the background match your site’s background and then save as a gif in the save for web dialog.

Here is Intel’s original logo is on the left and my replica is on the right.

Intel's logo My version of the logo

Note: Again, I’m disinclined to hack away at IE6 at the moment so you may see a blue border around my image (and it will be slightly discolored in both IE and safari). Please consider getting the Mozilla Firefox browser.

Okay, for the sake of illustration here is my image compared side by side as a png and a gif (with a white background). The gif loses some of the image information and has a white background. If I ever change my blog’s color scheme (bet on it) the white border will show up. I can use a version of pngcrush that I found to fix the darkening that IE6 and safari cause and I can hack IE6 with a proprietary Microsoft filter. So for this instance png would be better (although it would take a smidge more work). For other things gif is better. And in some cases it’s better to feed non-IE browsers with pngs and IE6 with gifs.

The PNG version The GIF version

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Holy Freaking Cow! Smugmug Hearts its Pros!

I just got word that Smugmug has made a major feature release today! They are really aiming to conquer the professional photographer market. This is a major release geared towards pros and it really shows Smugmug’s committment to their professional photographer subscribers. Check it out the details on their release notes blog. I for one am really excited about these features and I’ve been around on dgrin long enough to know just how badly so many people want these. I can’t wait to see all the reactions! Here’s a rundown:

  1. Digital Downloads - Now you can act as your very own stock agency! I don’t know how many times I personally have been contacted by one organization or another looking to use my images in a publication, website, or advertisement. It is going to be so great to cut out the middle man.
  2. Custom Watermarks - Watermarks are so important to some pros. You just can’t count on people’s integrety not to rip off your photos. Before you had to deal with a large “proof” in front of all your images which was kind of distracting and not customizable to your site’s look and feel. Now you can put whatever customized watermark you want on your photos. I haven’t had much use for the old watermarking feature. I just didn’t like it enough to use it. But now I will definitely be creating my own custom watermarks for sure!
  3. Photo Backprinting - This is huge for the pro photographers out there. You can now put all your business information and website address right on the back of all the photos that people buy from Smugmug. A very professional touch.
  4. Email Notification of Sales - Previously a pro had to log into his or her site every once in a while to see if they made any sales. This is sure to be annoying, or should I say it sure USED to be annoying! Now Smugmug has made it so any time you get a sale, you also get an email notifying you about it. Sometimes it’s the small things that make the biggest difference.
  5. Upload Proofs, Photoshop Upon Purchase - This is a killer feature. This is the feature that will take Smugmug from perennial also ran (which I never understood anyhow) and put them over the top. This feature could be the tipping point. Let’s say you’re a pro and you shoot 5000 photos at a sports event. Obviously detailed photoshopping on 5000 images just isn’t feasible, so you’re going to run a batch script on those 5000 photos to make them look reasonably good. Plus uploading 5000 photos that are each 4MB a piece is going to take you about 5 days so you’re going to make the photos smaller. But there’s the problem. You can’t expect a good quality print from a small photo that you haven’t spent any time with in photoshop, but you don’t know which one your customer is likely to purchase. So you’re either going to have quality that is lower than it could have been or you’re going to spend months photoshopping each image to get it just right. Well not anymore. This new feature will let you use that Photoshop batch script that will make your pics look good enough to sell and small enough to upload quickly. Then when someone purchases one of your prints, you get notice of it and then you get a chance to really get that photo looking its absolute best in Photoshop so it looks great printed. It’s the best of both worlds!

It is exciting to have been with Smugmug for the last nearly year-and-a-half. I feel like I was in on the ground floor with them (although they were around for 2 years or something before I found them). I remember back in the days when customizing your site meant dealing with tables and odd CSS classes, when we used to have space and bandwidth limits, and before themes. They were a great service then, but they are turning into the photography service of choice for professionals and amateurs alike. Way to go Smugmug!

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Open Letter to Phil Askey

Background: Don MacAskill (”CEO and Cheif Geek” of Smugmug) recently got a letter from Phil Askey (dpreview.com head honcho and cheif jerk) that said:

Just to let you know that we will be blocking linking to smugmug from our forums due to the rapid increase in your “viral marketing” technique of using “account codes” for discounts. Numerous of our regular posters are now inadvertently promoting your site by placing such account codes in their signatures, this is considered to be commercial advertising and is against our posting rules. As we have no interest in banning such members we will instead be blocking any external linking or mention of your site.

To which Don replied the only way he could IMHO, by posting on his blog, on dgrin, and on dpreview (thread now deleted).

Well Phil’s respnse to Don was - well - less than inspiring:

Don,

I expected more respect for myself and for my private email to you than for you to publish it on your blog and draw attention to it here on my own forum. I expected you to reply to me and discuss it, to try to work out a resolution, but instead you’ve decided to try and turn my own members against me, that’s very very sad and poor from someone in a position such as yourself.


Phil Askey
Editor / Owner, dpreview.com

To which my reply is this:

Did you or did you not send the following to Don MacAskill:

“Just to let you know that we will be blocking linking to smugmug from our forums due to the rapid increase in your “viral marketing” technique of using “account codes” for discounts. Numerous of our regular posters are now inadvertently promoting your site by placing such account codes in their signatures, this is considered to be commercial advertising and is against our posting rules. As we have no interest in banning such members we will instead be blocking any external linking or mention of your site.”

To me, that does not sound in any way like you “expected [him] to reply to [you] and discuss [the issue], to try to work out a resolution.” That sounds like a heavy-handed ploy to wring as much money out of Smugmug as you can. Furthermore, if you did send that email, you are now lying (misrepresenting it) to boot!

That is the very definition of poor foom Phil.

You’re sure quick with the thread delete button over there at dpreview headquarters. I wonder what are your motives here? It seems to me that you’ve got yourself a strongarm ploy to get more money that went awry. So are you or are you not just a greedy bastard?

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